Privacy

Information we use

We process the name, email, phone number when you use phone verification, account identifiers and sign-in information you provide; reading position, device/session identifiers and delivered reading/listening usage needed for access and accounting; payment order, status and transaction references; and the information you send through contact or newsletter forms. Hosting and security services may process connection information such as IP addresses and request logs. Payment credentials are handled by the payment provider; do not send them to our support team.

Purposes and legal bases

We use account, access, reading/listening and payment records to provide the service you request and perform our contract with you. We use appropriate records to meet applicable tax, accounting and consumer-protection obligations. Necessary security, fraud prevention and handling of legal claims rely on our legitimate interests where that basis is available, balanced against your rights. Newsletter messages are based on your request to subscribe; you may withdraw that request at any time. We do not make newsletter consent a condition of reading.

Service providers and international processing

Hosting, database, storage, authentication, payment and communication providers process information needed for their functions. These include Vercel for website hosting and Razorpay for payment processing. Information may be processed outside your country, including in India and the countries where our providers operate. Before offering services in a new territory, applicable provider contracts and any required international-transfer safeguards must be established. We do not use advertising pixels.

When Google sign-in is enabled, Google services load on the sign-in page. Razorpay services load when you start checkout. These authentication and payment providers may recognise your browser across websites using cookies or similar identifiers. Their privacy notices describe their own data practices. Optional Earnalism analytics remain disabled independently of these requested features.

Browser storage and optional analytics

Browser storage supports sign-in and requested reader preferences; account services retain reading position and usage needed for delivery and accounting. Optional first-party journey analytics and Vercel Web Analytics are disabled for this launch. We do not create optional analytics identifiers or record campaign attribution in browser storage. Existing optional analytics storage from an earlier version can be removed using your browser controls. Clearing necessary storage may sign you out or reset preferences. Necessary operational and security logs are separate from optional analytics.

Browser privacy signals

Optional Earnalism analytics and campaign-attribution storage are disabled for all visitors, whether or not a browser sends Do Not Track or Global Privacy Control signals. These signals do not change the essential account, requested-preference, delivery-accounting and security processing described in this notice. We do not claim that disabling our optional analytics prevents an authentication or payment provider from recognising a browser across websites.

Retention and deletion

Account and reading records are retained while needed to provide your account and requested continuity. After an account-deletion request, information no longer needed for those purposes is deleted or de-identified, subject to records required for tax/accounting, payment disputes, fraud/security investigations and legal claims. Support messages are kept while needed to resolve the issue and any related dispute. Newsletter details are used until you unsubscribe; a minimal suppression record may be retained to avoid sending further messages. Retention is determined by these purposes, applicable legal record-keeping periods and the resolution of disputes; deletion requests are reviewed against those criteria. This is not a promise of immediate deletion from every backup.

Your choices and requests

Grievance Officer and privacy/support contact: Ronik Basak, Earnalism (operated by REO ENTERPRISE). Email: sales@reoenterprise.org. Postal contact: Nihar Bhawan, 73 Nandan Nagar, Kolkata 700083, North 24 Parganas, West Bengal, India.

Email sales@reoenterprise.org or use the contact form to request access, correction, deletion, restriction, portability or objection where applicable. You may withdraw consent without affecting earlier lawful processing. We may request proportionate information to verify identity; never send a password. We respond within the applicable legal deadline and explain any lawful retention or refusal. You may complain to the competent data-protection authority. To unsubscribe from newsletters, email sales@reoenterprise.org with “Unsubscribe”; no purchase is required.

Where an applicable privacy law provides an appeal, you may appeal a refusal by emailing sales@reoenterprise.org with “Privacy appeal” and the request reference. We will explain the applicable outcome and further complaint route. Exercising an applicable privacy right will not lead to unlawful discrimination.

External video services

This website does not currently embed YouTube players. Following an external video link opens a third-party service governed by its own terms and privacy policy.

Children and changes

Accounts and purchases are intended for adults. If you believe we hold a child’s information without appropriate authority, contact us so we can assess and address it. If we learn that we have collected personal information from a child under 13 without legally required authority, we will restrict further processing and arrange deletion as required by law. We post material changes to this notice on this page and update the date. Where additional notice or consent is legally required, we will provide it before the relevant new use. A change of notice does not by itself grant permission for a new use requiring consent.