Terms of Use

Availability and territories

New Reading Pass purchases are temporarily paused. Existing eligible access remains subject to its entitlement, release and territorial restrictions. You can still request support, cancellation or a remedy for an existing purchase.

Released reading/listening delivery is currently offered in India only; new purchases remain paused. Public website access does not grant permission to access a title in another country. Editions, previews and listening may have different territorial restrictions. Do not bypass location or access controls. We will identify additional supported countries before enabling their purchases or delivery.

The service and Reading Passes

For editions requiring a Reading Pass, pages 1–3 provide a free preview and page 4 onward requires a valid Reading Pass entitlement. Separately offered free Reader access remains subject to its stated eligibility. Reading Passes are one-time purchases: ₹49 for 30 minutes, ₹89 for 60 minutes, ₹239 for 3 hours, or ₹499 for 10 hours. There is no subscription or automatic renewal. Purchased unused reading time does not expire. Prices are in Indian rupees; the checkout must show the total payable, including applicable taxes and charges, before payment. Your bank may impose its own currency-conversion or payment charges.

Delivery and time accounting

A Reading Pass supplies access time across eligible editions, rather than ownership of a book or a guarantee that a particular title will remain available forever. You need internet access, a supported current browser and, for protected content, a signed-in account. Reading time is deducted only for eligible delivered reading, not previews, prefetching or failed content delivery. Released audiobooks require an active Reading Pass from second 0. Paused and buffering listening intervals are not billed. Check the individual edition for available formats.

Cancellation, refunds and remedies

Before any paid entitlement is consumed, you may request cancellation or a refund through support, subject to transaction verification and payment-provider processing. For voluntary cancellation where no statutory right requires otherwise, validly consumed time is ordinarily non-refundable and remaining unused time stays available. This does not remove any mandatory cancellation, refund or digital-service remedy. Merely starting to read does not constitute a blanket waiver of statutory rights.

Verified duplicate or erroneous charges will be remedied. Failed delivery must not consume time; incorrectly deducted time will be restored where determinable or an appropriate remedy provided. If a title is withdrawn, remaining balance remains usable across other eligible titles; if the service cannot provide the access purchased, contact us for an appropriate remedy, including a refund where required. Failed or cancelled payments do not create entitlement.

To request help, email sales@reoenterprise.org with your account email, transaction reference and a description of the problem. Never send passwords, full card details or payment authentication codes. We will explain the outcome and applicable refund processing times. Rights that cannot lawfully be excluded take precedence over these terms, including mandatory rights in an applicable consumer jurisdiction.

Accounts and permitted use

Keep your sign-in details confidential and use the service lawfully. Accounts and purchases are intended for adults with capacity to enter the contract. If you are a parent or guardian with a concern about a child’s information, contact us. Do not copy, redistribute, scrape or commercially reuse protected site material beyond the rights the law or an applicable licence permits. Public-domain literary text remains public domain where applicable. A Creative Commons licence governs the identified licensed transcription and its copying, sharing and adaptation permissions; these terms add no restrictions to those permissions. Separate artwork, branding and software retain their own rights.

Video productions

Earnalism educational videos may use AI-generated narration and illustrative animation. Production disclosures, sources and required credits accompany each released video. Illustrations explain concepts and are not documentary footage unless identified as such. Report factual errors or rights concerns through the rights contact form.

Video playback is not currently available on this website. Reading Passes do not include video access.

Support and grievances

Grievance Officer and privacy/support contact: Ronik Basak, Earnalism (operated by REO ENTERPRISE). Email: sales@reoenterprise.org. Postal contact: Nihar Bhawan, 73 Nandan Nagar, Kolkata 700083, North 24 Parganas, West Bengal, India.

For account support, cancellation, privacy requests, copyright concerns or a consumer grievance, contact Ronik Basak at sales@reoenterprise.org or through the contact form. Consumer grievances will be acknowledged within 48 hours and addressed within one month, as required by applicable Indian e-commerce rules. These terms do not restrict access to competent consumer authorities or courts.

Request cancellation or a refund

Email your account email and purchase reference to support. You do not need to provide a reason to exercise an applicable statutory cancellation right. Never send passwords or full card details.

Email a request · Download cancellation form